Betsom Terms & Conditions — Use of the platform Full Guide

BetsomBy using 's website or mobile app, these terms and conditions apply automatically. Clicking "I Agree" when opening an account confirms that you have read and accepted all of these terms.

These Terms & Conditions Betsom and serves as a legally binding agreement between Betsom and the member. If you do not agree with any of these terms, we ask that you refrain from using the platform.

Betsom Operated under an international gaming licence, the platform is legally registered and regulated by the relevant gaming authority. All game outcomes are determined by impartial RNG technology.

BetsomOpening an account with requires meeting a few basic conditions. These requirements are in place for the member's own protection.

• You must be at least 18 years old to open an account.
• Each person may register only one account. If multiple accounts are found, all of them will be closed.
• The details provided at registration — name, mobile number, and date of birth — must be accurate.
• You may be required to submit a photo of your National ID or passport for KYC verification.
• Members are solely responsible for keeping their account password secure.
• Sharing your account with anyone else is strictly prohibited.

KYC Verification Process

Before withdrawing Betsom may verify your identity. This is mandatory under international gaming license requirements. Withdrawals will not be processed until verification is complete. Verification is typically completed within 24 hours.

Betsomsupports deposits and withdrawals via bKash, Nagad, Rocket, and bank transfer. Every transaction is secured with SSL encryption.

Deposit Rules

• The minimum deposit amount is ৳500.
• Deposits are generally instant — your balance is updated within 5 minutes.
• No fees are charged on deposits.
• Only payment methods registered in the member's own name are accepted.
• Payments from third parties are not accepted.

Withdrawal Rules

• The minimum withdrawal amount is ৳1,000.
• Withdrawal requests are typically processed within 90 minutes to 3 hours.
• Withdrawals may be put on hold if KYC verification is incomplete.
• Bonus balance cannot be withdrawn directly — wagering requirements must be met first.
• Withdrawals must be made to the same payment method used for the original deposit.

Betsomoffers a variety of bonuses — Welcome Bonus, Deposit Bonus, Cashback, Free Spins, and Loyalty Points. Each bonus comes with its own set of terms.

What is Wagering?

Bonus funds cannot be withdrawn directly — they must be wagered a set number of times before becoming withdrawable. For example, a ৳1,000 bonus with 10x wagering means you need to place a total of ৳10,000 in bets.

• The wagering requirements for each bonus are clearly stated on the promotions page.
• Once a bonus is claimed, wagering must be completed within the specified period (typically 7–30 days).
• If the wagering requirements are not met, the bonus balance will be cancelled upon expiry.
• Not all games contribute 100% towards wagering requirements — slots typically count at 100%, while Live Casino games contribute less.
• The same promotion cannot be used more than once.
• Once a bonus is active, other promotions cannot be stacked simultaneously unless the terms explicitly allow it.

Once a bet is confirmed, it cannot be changed — so double-check your stake and selections before placing. BetsomNo manual intervention is involved in determining bet outcomes.

Sports Betting

• If a match is cancelled or suspended, bets are generally refunded — though this may vary depending on the specific market.
• If odds are published incorrectly (manifest error) the right to void that bet Betsomhas.
• For any issues arising from an internet disconnection during live betting, Betsom is not liable.
• If one selection in an accumulator bet is voided, that selection is removed and the remaining selections stay active.

Casino Games

• Every game outcome is determined by RNG — no modifications of any kind are possible.
• If a technical issue occurs during a game, that round will be voided and the stake will be refunded.
• RTP and volatility information for each game can be found in the game description.

Cashout

Betsomoffers a Cash Out option on select sports markets. Cashing out settles your bet at the amount offered at that moment — which may be higher or lower than the original potential payout. Cash Out offers are variable and may not always be available.

BetsomCertain activities are strictly prohibited on . Engaging in them may result in account closure and forfeiture of your balance.

• Creating multiple accounts or opening an account under a false identity.
• Deliberately placing low-risk bets to game the system and meet wagering requirements (bonus abuse).
• Placing bets on match-fixed or predetermined outcomes.
• Placing bets using automated software or bots.
• Depositing funds from a third party or allowing someone else to operate your account.
• Deliberately exploiting technical glitches or bugs on the platform.
• Depositing funds obtained through money laundering or illegal means.
• Attempting to collect or hack another member's account information.

Betsom reserves the right to temporarily or permanently close an account under the following circumstances:

• If evidence of a Terms & Conditions violation is found.
• If evidence is found that an account was opened using false information.
• If KYC verification fails or verification documents are not submitted.
• While a security risk is being investigated.
• When a member voluntarily requests self-exclusion.

To close your account yourself,

You can request account closure at any time by emailing support@betsom.best. It's advisable to withdraw any real-money balance before closing your account. Any bonus balance that is not yet withdrawable will be cancelled upon closure.

Betsom believes gaming is for entertainment — never as a source of income. We want every member to play safely and responsibly.

• Each account can set its own monthly or weekly deposit limit at any time.
• Setting betting limits is an effective way to keep your losses in check.
• A cooling-off period of 1 to 30 days is available.
• A self-exclusion request can be submitted for an extended break.
• Betsom's Responsible Gaming section (here) for full details.

BetsomRegistering with requires providing personal information. Details on how this information is used and stored can be found in our Privacy Policyfor full details.

• Members' personal information is never sold to third parties.
• Payment Information Betsomis not stored on 's servers — it is processed directly through the payment gateway.
• Certain information may be shared with the relevant regulatory authority as required under the licensing terms.
• Members may request deletion of their data, though certain information may be retained where required by law.

Betsom reserves the right to update these terms and conditions when necessary. If significant changes are made, registered members will be notified via email or push notification.

Continuing to use the platform after any changes are made will be considered acceptance of the updated terms. It's a good idea to check the terms page from time to time.

If you have any questions about a term or wish to raise a dispute, please first BetsomContact the support team at: