Betsom Privacy Policy — Your Data Our Responsibilities

BetsomThis privacy policy applies to all use of the website and mobile app. Betsom Takes the protection of users' personal data very seriously. Your information is not just a database entry to us — it represents a relationship built on trust.

This policy has been written in accordance with international data protection standards. Betsom We operate under an international gaming license, and keeping user data secure is a legal obligation under the terms of that license.

By accessing the site or creating an account, you agree to this Privacy Policy. If the policy is updated, you will be notified via your registered email or an in-app notification.

Betsom Two types of data are collected — what you provide directly and what is gathered automatically while you use the platform.

What You Provide Directly

Automatically collected data

• IP address and device information (OS, browser model)
• Session logs — when you logged in and how long you were active
• Game history and betting activity
• Transaction history (amount, date, method)
• Cookies & Browser Storage Data

Betsom Collected data is used only for specific, defined purposes. There is no mechanism to sell advertising or profit from your personal information.

• To create and manage your account — including login, balance, and transaction history.
• To verify identity and confirm age — mandatory for compliance with license requirements.
• To process payments — including deposits and withdrawals.
• To detect fraud and suspicious activity — protecting your account and funds.
• To provide customer support — past interaction history helps us resolve issues more effectively.
• Responsible gaming monitoring — to detect unusual gaming patterns.
• Platform improvement — to understand which features are used most and how to enhance the experience.
• Promotional offers tailored to your preferences — you can opt out at any time.

Betsom Your data is never used for profiling to increase the likelihood of you losing bets. That goes against our principles.

Betsom Your data is never sold. However, limited information may be shared with trusted third parties solely for the purpose of operating our services.

Who and why

• Payment processors (bKash, Nagad, Rocket): Information required to complete a transaction — used solely for that transaction.
• Game Provider: Providers such as Pragmatic Play and PG Soft — only the data necessary to run the games is shared.
• KYC Verification Services: For identity verification — document details are processed securely.
• Regulatory Authority: Reported to the gaming authority in accordance with license requirements.
• Law Enforcement Agencies: Information may be disclosed when required by a court order or other legal obligation.

With the third parties your data is shared with Betsom-'s data processing agreement is in place. They may only use that data for the specified purpose — nothing else.

Payment information is the most sensitive of all — which is why Betsom We take the security of this extremely seriously. Never share your bKash number, Nagad PIN, or bank account details BetsomNot stored on 's servers.

When you make a deposit, you are redirected directly to bKash or Nagad's own payment gateway — your PIN and transaction are completed entirely on their platform. Betsom Receives only a confirmation of whether the transaction was successful.

Layers of Payment Security

• All transactions are secured with 256-bit TLS encryption.
• A unique session token is used for every transaction.
• Two-step verification (OTP) is mandatory for all withdrawals.
• Unusual transactions are automatically flagged by our fraud detection system.
• Additional identity verification may be required for large withdrawals.

Betsom-'s website and app use cookies. Cookies are small text files stored in your browser — they help improve your experience and keep the site functioning properly.

Optional cookies can be disabled through your browser settings. On the mobile app, you can manage tracking preferences from the Settings menu.

Betsom Data is not kept longer than necessary. However, certain information must be retained for a specified period due to legal requirements.

Data is never kept longer than legally required. Once the retention period expires, it is permanently deleted with no possibility of recovery.

BetsomYou have clear rights over your data stored at . To exercise these rights, email us at support@betsom.best.

Betsom Strictly for users aged 18 and above. We do not knowingly collect any information from anyone under 18.

Age is verified at registration. If it is later found that a minor has created an account, that account will be closed immediately and all collected data will be deleted.

If a parent or guardian believes their child has Betsomhas an account with us, please contact support@betsom.best — we will take immediate action.

Any questions or complaints regarding the Privacy Policy Betsom-'s dedicated privacy team. You can typically expect a response within 5 business days.

This Privacy Policy may be updated from time to time — when new services are added, laws change, or our practices are revised. You will be notified at your registered email address before any major changes take effect.